Operations Overview¶
Operations documentation should help people recover quickly, not just explain theory.
What Belongs Here¶
- runbooks
- ownership boundaries
- expected alarms and failure modes
- recovery checklists
- operator-facing terminology
AIERP Operational Focus Areas¶
- POS unavailability
- catalog or pricing drift
- sync backlog
- store or dark-store availability issues
- payment or printer-related failures