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Store Hub

Store Hub is the operations surface for the rest of the retail workflow around the POS.

Typical Responsibilities

  • store and location management
  • terminal assignment
  • staff and shift visibility
  • dark-store management
  • store metrics and reports
  • operational status and serviceability

Why It Matters

The POS handles the transaction. Store Hub handles the operating environment in which that transaction succeeds or fails.

That includes:

  • whether the store is active
  • whether a dark store can fulfill an order
  • whether staff and pickers are available
  • whether terminals and outlets are correctly configured